Privacy Policy

1. About this policy

This Privacy Policy explains how La Motta Group Pty Ltd (La Motta Group, "we", "us", "our") collects, uses, holds and discloses your personal information. We are committed to handling personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

2. What we collect

We collect personal information you provide directly to us when you:

• Submit an enquiry through our website forms
• Phone, email or send us a direct message on social media
• Engage us to perform fencing or construction services
• Provide feedback or testimonials

The information we collect typically includes: name, contact details (phone, email, postal address), property address, and details about your project requirements.

3. How we use your information

We use your personal information to:

• Respond to your enquiry and provide a written quote
• Communicate with you about your project
• Schedule site visits and deliver our services
• Issue invoices and process payments
• Comply with our legal obligations under Queensland law and the Queensland Building and Construction Commission Act 1991

4. Disclosure

We do not sell your personal information. We may disclose your information to:

• Subcontractors and suppliers engaged to deliver your project
• Our insurer or legal advisers, where reasonably necessary
• Government bodies and regulators (e.g., the Queensland Building and Construction Commission) where required by law
• Third-party services we use to operate our business (e.g., email, customer-relationship management, accounting software)

5. Cookies and website analytics

Our website uses cookies and similar technologies (Google Analytics, Google Tag Manager, Meta Pixel) to understand how visitors use the site and improve your experience. These tools collect aggregated, non-identifying data such as pages viewed, time on site, and approximate geographic location. You can disable cookies in your browser settings; some site features may not function correctly with cookies disabled.

6. Storage and security

We hold personal information in secure electronic systems with appropriate technical and organisational safeguards. We retain information only as long as necessary for the purpose it was collected, or as required by Australian law (typically 7 years for tax and contract records).

7. Accessing or correcting your information

You have the right to request access to, or correction of, the personal information we hold about you. To make a request, contact us using the details below. We will respond within 30 days.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first using the details below — we'll do our best to resolve the matter promptly. If you're not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with the "Last updated" date above.

10. Contact us

La Motta Group Pty Ltd
ABN: [TBD — verify with Evan]
QBCC Licence: 15 342 689
Brisbane, QLD
Phone: 0438 031 207
Email: evan@lamottagroup.au